Prescriptions

Repeat prescriptions may be issued for regular medication as arranged by your doctor. 

You can also:

• email Prescriptions.Z00516@gp.hscni.net
• bring/post the paper form to the surgery (enclose a stamp addressed envelope if you want your prescription posted back to you)

We do not take repeat prescription requests over the phone.

You must state the name of the drug and the dose of each item when ordering prescriptions. The colour of the drug or the reason for taking it is not sufficient information. Receptionists are not allowed to issue a prescription on this basis. Similarly the request for “all my repeats" is not permitted. All medicines must be named – we can provide you with a list of these.

Requests for non-repeat prescriptions for minor ailments will be passed to the doctor for attention - the doctor may issue a prescription, give advice, or ask that you make an appointment.

Antibiotics are unlikely to be prescribed without seeing the doctor.

You can usually collect your prescription 2 working days after you have ordered it.

You may be able to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you pick up a prescription you have ordered and there is a request that you see the doctor before your next prescription, please do so, otherwise the next request may be declined. To ensure best possible care, patients on repeat prescriptions should have a medication review once a year.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone us after 10am
• fill in our medication query form.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Community Pharmacists

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.